okliv Terms and Conditions
Please read these complete terms and conditions carefully before using the okliv platform — this is a binding agreement between you and us.
okliv is a trusted online entertainment and betting platform in Bangladesh. We are committed to providing all our members with a safe, fair, and enjoyable experience. The terms and conditions set out below describe in detail every aspect of our service — account management, financial transactions, bonus usage, gaming policy, and dispute resolution procedures.
1. Definitions and Introduction
The following words used in these terms and conditions have the meanings given below:
- "Platform" means the okliv website and all associated services.
- "Member" or "User" means any person who has registered with or is using okliv.
- "Account" means a member's personal registered profile.
- "Wager" or "Bet" means any financially at-risk participation on the platform.
- "Bonus" means any promotional credit or reward provided by okliv.
- "Taka" or "৳" means Bangladeshi Taka (BDT).
- "Company" or "We" means the authority operating okliv.
2. Account Registration and Eligibility
2.1 Age and Eligibility Requirements
The following conditions must be met to participate on the okliv platform:
- You must be 21 years of age or older. This platform is for 21+ only.
- You must be a legal resident of Bangladesh.
- You must register using your own personal information — registration under another person's identity is strictly prohibited.
- Each individual may create a maximum of one account.
- All information provided at the time of registration must be true, accurate, and up to date.
2.2 Identity Verification
okliv reserves the right to verify a member's identity, age, and payment method at any time. A copy of a national identity card, birth registration certificate, or passport may be requested for verification. Failure to complete verification may result in the account being temporarily or permanently suspended.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. Sharing login details with any third party is strictly prohibited. Any instance of unauthorized access must be reported to our support team immediately.
3. Financial Transactions — Deposits and Withdrawals
3.1 Deposit Policy
The following rules apply to depositing funds into okliv:
- The minimum deposit amount is ৳100 for each method.
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Deposits must be made only from an account registered in the member's own name.
- Using a third party's account or payment method is prohibited.
- The deposit amount is credited to the account once processing is complete.
3.2 Withdrawal Policy
The following conditions apply when withdrawing winnings:
| Item | Details |
|---|---|
| Minimum Withdrawal | ৳500 (per method) |
| Processing Time | Within 1 Hour |
| Accepted Methods | bKash, Nagad, Rocket, Upay, bank transfer |
| Identity Verification | Verification may be required for large withdrawal amounts |
| Wagering Requirement | Applies to bonus balance (see Section 4 for details) |
3.3 Rejections and Refunds
okliv reserves the right to reject or suspend a withdrawal request in the following cases: suspicious financial activity, incomplete KYC verification, wagering requirements on a bonus not yet met, or violation of account rules.
4. Bonuses and Promotional Offers
4.1 Welcome Bonus
New members at okliv can receive up to a 150% welcome bonus of ৳5,000 on their first deposit. The following conditions must be met to receive this bonus:
- The bonus applies to the first deposit only — it can be received once only.
- Bonus wagering requirement: 10 times (10x). That means withdrawals can be made after wagering 10 times the bonus amount.
- The wagering requirement must be completed within the set time limit.
- There may be restrictions on wagering bonus funds on certain games.
- Attempting to claim bonuses through multiple accounts is prohibited and may result in account cancellation.
4.2 Other Promotions
okliv occasionally offers various special offers, reload bonuses, cashback, and tournament prizes. Each promotion has its own terms and conditions, which are announced at the time the offer is launched. The general bonus policy applies to all promotions.
4.3 Bonus Abuse
okliv takes a firm stance against bonus abuse or manipulation. The company reserves the right to cancel bonuses, withhold winnings, and permanently close an account if suspicious activity is detected.
5. VIP and Loyalty Program
Active members in okliv's loyalty program are promoted based on their playing activity. Weekly cashback benefits are available across four tiers:
| Tier | Weekly Cashback | Benefits |
|---|---|---|
| Bronze | Up to 0.2% | Basic cashback benefit |
| Silver | Up to 0.5% | Enhanced cashback and priority support |
| Gold | Up to 0.8% | Premium offers and faster withdrawals |
| Platinum | Up to 1.0% | Maximum benefits and a personal account manager |
Regular and active use of the platform is required to move up to a higher tier. okliv reserves the right to modify VIP tier benefits.
6. Gaming Policy and Fair Play
6.1 Accepted Conduct
Honest and rule-compliant participation is expected on the okliv platform. All members must follow the policies below:
- Each game must be played in accordance with the rules set by the software provider.
- Any form of cheating, software exploitation, or system manipulation is strictly prohibited.
- Participating in the same game from multiple accounts is prohibited.
- Colluding or conspiring with other members to place bets is prohibited.
6.2 Prohibited Activities
The following activities are strictly prohibited on the okliv platform:
- Playing games using bots, scripts, or automated software.
- Using the platform for money laundering or illegal financial activities.
- Registering an account with false information.
- Impersonating okliv staff or deceiving other members under a false identity.
- Intentionally exploiting vulnerabilities or technical errors in the platform.
6.3 Ensuring Fair Play
okliv uses software from trusted game providers to ensure fair and transparent outcomes in all games. All transactions and game data are kept secure through SSL encryption and protected technology.
7. Responsible Gaming Policy
okliv supports recreational betting and is committed to raising awareness against gambling addiction. We believe responsible gaming is a fundamental right of every member.
- Members may set daily, weekly, or monthly deposit limits on their own accounts.
- Applications for temporary or permanent self-exclusion can be made when needed.
- If you experience betting problems, support is available via 24/7 live chat.
- Only those aged 21 or above may use this platform.
- Betting should never be considered a source of income.
To learn more about responsible gaming, visit our Responsible Gaming page.
8. Privacy and Data Protection
okliv gives the highest importance to protecting your personal information. In accordance with our privacy policy:
- Your personal information will be used only for providing services and verifying identity.
- Your information will not be sold or shared with third parties.
- All information is kept secure using SSL encryption.
- Information may be provided to authorities in cases of legal obligation.
For more details, read our Privacy Policy.
9. Account Closure and Cancellation
9.1 Closure at the Member's Request
Any member may request closure of their account via 24/7 live chat or email. Any pending withdrawals must be processed before the account is closed. Any bonus balance will be cancelled at the time of account closure.
9.2 Cancellation by the Company
okliv may temporarily or permanently cancel an account at any time for the following reasons:
- Violation of terms and conditions.
- Fraudulent or suspicious activity.
- Providing false information regarding age or identity.
- Operating multiple accounts.
- Bonus abuse or system exploitation.
- Instructions from legal or regulatory authorities.
10. Dispute Resolution Process
okliv takes all member complaints seriously. If you have a dispute or complaint, please follow the steps below:
- Step 1: Contact the support team via 24/7 live chat.
- Step 2: Write a detailed complaint by email and send it to [email protected].
- Step 3: The support team will review the complaint and provide an initial response within 72 hours.
- Step 4: For complex disputes, the senior management team will conduct a review.
okliv's final decision is binding. In the event of any dispute regarding gaming outcomes, the game software log records will be considered as conclusive evidence.
11. Limitation of Liability
okliv is not responsible for the following:
- Game interruptions caused by internet disconnection or technical issues.
- Misuse of a member's account by a third party — if the member has shared their login credentials themselves.
- Service unavailability due to unexpected system maintenance or downtime.
- Financial losses from betting — betting is inherently risky and the member bears that risk personally.
- Software errors or changes by third-party game providers.
okliv always strives to ensure a safe and reliable platform, but the company will not be held liable for any financial or other losses arising from the situations mentioned above.
12. Changes to Terms and Conditions
okliv reserves the right to partially or fully change, amend, or update these terms and conditions at any time. Members will be notified as far in advance as possible for important changes.
- Updated terms and conditions will take effect from the date they are published on this page.
- Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
- Members are advised to check this page regularly.
- For any questions regarding the terms and conditions, please contact us via 24/7 live chat.
13. Contact & Support
For any questions or comments regarding these terms and conditions, please contact us:
- Live Chat: 24/7 support in Bengali is available directly.
- Email: [email protected]
Our support team is always ready to answer any of your questions in Bengali. Live chat is recommended for a faster resolution.